The ICD Team

We are accredited coaches who believe that effective development should ultimately facilitate change in attitude and behaviour through the power of questioning and listening, whether through 1:1 coaching sessions or group workshop training. 


Melanie Lilley

Over twenty years in Training and Development - centred around understanding and developing others. My passion is for helping small organisations achieve big results.


Ellen Ross

I use my background in neuroscience and psychology to open the mind of people and demonstrate how important conversations are and how easily we can miscommunicate on a daily basis.

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Gary Oakley

International negotiation and communication strategist and trainer with experience and research in negotiation and communication skills since 1989.